AutomataOS (“AutomataOS”, “we”, “us”, or “our”) provides done-for-you AI websites, search engine optimization, and automation services to small businesses, primarily across the Greater Toronto Area and Ottawa, Ontario, Canada. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have. It applies to our websites at automataos.ai and automataos.ca (the “Sites”) and to the services we provide (the “Services”).
We handle personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.
When you submit a form, request an audit, book a call, or become a client, we may collect your name, email address, phone number, business name, website address, business type, and anything you choose to tell us in a message.
When you visit our Sites, we may automatically collect technical and usage data such as your IP address, browser type, device information, pages viewed, and referring URLs, through cookies and similar technologies (see “Cookies and analytics” below).
To deliver the Services, we may handle data connected to your business, such as your Google Business Profile, website content, customer enquiries, reviews, and call or message records routed through automations we build for you. We process this information as a service provider, on your instructions, to operate the Services you have engaged us for.
We collect, use, and disclose your personal information with your consent, which may be express or implied depending on the sensitivity of the information and the context. You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us. Withdrawing consent may mean we can no longer provide certain Services.
Our Sites use cookies and similar technologies to keep the site working, remember preferences, and understand how visitors use our pages. We may use analytics tools (such as Google Analytics) that set their own cookies and process usage data on our behalf. You can control cookies through your browser settings; disabling them may affect how the Sites function.
We do not sell your personal information. We share information only as needed to run our business and deliver the Services, including with:
We require our service providers to protect personal information and to use it only for the purposes we specify.
Some of our service providers may store or process information outside Canada, including in the United States. Where that happens, the information may be subject to the laws of those jurisdictions. We take reasonable steps to ensure your information remains protected to a comparable standard.
We keep personal information only for as long as needed for the purposes described in this policy, to provide the Services, and to meet legal, tax, and accounting requirements. When information is no longer needed, we take reasonable steps to delete or anonymize it.
We use reasonable administrative, technical, and physical safeguards to protect personal information against loss, theft, and unauthorized access, use, or disclosure. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Subject to applicable law, you have the right to:
To exercise any of these rights, contact us using the details below. We will respond within the timeframes required by applicable law. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada.
Our Sites and Services are intended for businesses and are not directed to individuals under the age of majority. We do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Material changes will be communicated where appropriate. Your continued use of the Sites or Services after an update means you accept the revised policy.
If you have questions about this Privacy Policy or how we handle your information, contact our privacy lead:
AutomataOS
Email: privacy@automataos.ai
Greater Toronto Area & Ottawa, Ontario, Canada
See also our Terms of Service and FAQ.